Legal Documents

Client Terms and Conditions
1. Parties, scope and acceptance
1.1 These Terms form an agreement between Nexeraltrading Ltd (the Company, we, us) and the person or entity whose application we accept (the Client, you).
1.2 Our stated registered address is P.B. 1257 Bonovo Road, Fomboni, Comoros. Our stated operational address is Carrera # 71-21, Torre B, Bogotá, Cundinamarca, Colombia. The operational address does not change the identity of the contracting entity.
1.3 These Terms govern the account and the products we expressly make available to you. Product specifications, our fee schedule, execution policy, risk disclosure, privacy notice and publicly available AML/KYC policy apply where relevant. If two documents conflict, mandatory law prevails; otherwise these Terms prevail unless the applicable schedule expressly states otherwise. We will give you access to the applicable documents before you agree to these Terms.
1.4 Your application is an offer to enter into this agreement. The agreement begins when we accept your application and provide confirmation. We may decline an application where permitted by law.
2. Services and risks
2.1 Subject to your account permissions, we may offer margin foreign exchange and CFDs over instruments identified in the product specifications. A CFD is normally settled by differences in value and does not give you ownership or voting rights in the underlying asset.
2.2 We enter into each CFD transaction with you as principal and are your counterparty, not your agent. We may manage or hedge our resulting exposure with third parties at our discretion; this does not change your contractual relationship with us. Our prices may differ from those available elsewhere, and our interests may differ from yours. We will disclose and manage conflicts of interest as required by applicable law.
2.3 Unless we expressly agree in writing, we do not provide personal investment, legal or tax advice. You decide whether each transaction is suitable for you. Leveraged positions can change in value quickly and may be closed without advance notice. If trading losses cause your Account balance to fall below zero, we will adjust that balance to zero, and you will not be required to pay the resulting negative amount. This does not release you from any separate obligation arising from fraud, unlawful conduct or a breach of these Terms.
3. Eligibility, information and account security
3.1 You must be legally able to enter this agreement, meet the minimum age required by applicable law, and reside in a jurisdiction where we lawfully accept clients. You must provide accurate information and promptly notify us of material changes.
3.2 We may request evidence of identity, authority to act, beneficial ownership, source of funds and other information reasonably required for legal or risk controls. We may refuse, delay or restrict activity while checks are incomplete, subject to applicable law. Our separate AML/KYC policy explains our customer-facing processes; this clause remains a contractual obligation.
3.3 You are responsible for safeguarding your credentials, devices and access methods and for promptly reporting suspected unauthorised access. We will assess disputed instructions under applicable law and our records; this clause does not excuse our own fault or remove rights that cannot lawfully be excluded.
4. Orders and execution
4.1 You may place orders through channels we authorise. Submission does not guarantee acceptance or execution. A transaction is recorded when our system executes it and makes a trade confirmation available. If a confirmation appears incorrect, notify us promptly; failure to do so does not automatically waive a statutory right.
4.2 Execution depends on available liquidity, market conditions, the platform and applicable checks. An order may be rejected, partially filled or executed at a different price where the order type and disclosed execution rules allow it. A stop order may be executed at a different price from its trigger price; a limit order may remain unfilled, but if executed will be filled at its limit price or a more favourable price, subject to its disclosed order type. We will publish the circumstances in which we may cancel or correct a manifestly erroneous trade and provide a review route for affected clients.
4.3 Trading hours, contract sizes, order types, expiry and rollover arrangements are set out in the relevant product specifications. We may restrict trading or close an expiring contract as stated there, subject to applicable law and reasonable notice where practicable.
5. Margin and close-out
5.1 You must maintain the required margin for open positions. Margin rates may vary by product and may change in response to market or risk conditions as stated in the product specifications. You must monitor your account; a margin notification is a courtesy unless applicable law requires it.
5.2 If your Account falls below the applicable margin or stop-out level displayed on the Trading Platform or in the relevant product specifications, we may, without advance notice, close one or more open positions in an order we determine. Closure may occur automatically. We do not guarantee that a position will be closed at any particular margin level or price. If trading losses leave your Account with a negative balance after positions are closed, the adjustment described in section 2.3 applies. These rights are subject to applicable law and our disclosed execution practices.
6. Pricing and charges
6.1 Our bid and offer prices, spreads and available liquidity may vary. We will explain the pricing source and any markup or commission in the execution policy or fee schedule. Quotes are indicative until an order is executed.
6.2 Applicable commissions, spreads, overnight financing or swap charges, currency conversion charges and other fees are disclosed in the fee schedule or product specifications. We may amend charges prospectively in accordance with section 13; charges already accrued remain payable. Taxes on your transactions are your responsibility unless the law requires us to withhold them.
7. Deposits, withdrawals and client funds
7.1 We accept and return funds using the methods and currencies we publish. We may verify the payer and recipient and may return funds to their original source when required or reasonably necessary for fraud prevention. Transfers may be delayed by checks, payment providers or banking hours; applicable fees will be disclosed.
7.2 We hold client funds separately from the Company’s own funds in accounts with third-party financial institutions.
7.3 We may use available account balances to meet amounts owed under transactions and may set off mutual obligations only to the extent allowed by law and the disclosed account structure. We will not treat a withdrawal request as completed until the applicable checks and available-balance requirements are satisfied.
8. Platform, disruptions and corrections
8.1 The platform may be unavailable due to maintenance, outages, cyber incidents or market disruptions. We will take reasonable steps consistent with our disclosed continuity arrangements. Where permitted by law, we may pause order entry, adjust trading conditions, or close positions to address an exceptional event. We will document material actions and provide available explanations to affected clients.
8.2 We may correct a demonstrable system, quote or recording error under a published error policy. We will consider the circumstances, notify you and provide a way to challenge the decision. We may prohibit market abuse, unauthorised access and fraudulent transactions; any account restriction must follow applicable law and the stated process.
9. Records, privacy and communications
9.1 We may keep electronic records of orders, transactions and communications and record calls where lawful and with any required notice or consent. Our privacy notice explains data handling, retention and cross-border transfers.
9.2 We may make notices available to you through the Support Center, including its account messaging feature. You are responsible for checking the Support Center and keeping your contact information current. A notice takes effect when it is made available to you there, unless applicable law requires another delivery method or a different effective date.
10. Default and account restrictions
10.1 Default may include a material breach, failure to meet a payment obligation, fraudulent conduct, loss of legal capacity or insolvency. Where lawful and proportionate, we may reject orders, restrict access, close positions, demand payment or terminate the account. We may act without advance notice where delay would increase risk or conflict with legal obligations; otherwise we will provide reasonable notice and an explanation.
10.2 We may suspend activity to comply with identity verification, sanctions or other legal requirements. We will not promise notice where disclosure is legally prohibited.
11. Liability
11.1 To the fullest extent permitted by applicable law, we are not liable for losses resulting from market movements, trading decisions made by you, or an interruption or failure of a third-party service outside our reasonable control. We are not liable for indirect or consequential losses, including lost business opportunities, except where such liability cannot lawfully be excluded. We remain liable for losses to the extent caused by our fraud, wilful misconduct, negligence or breach of these Terms, and nothing in these Terms excludes or limits any liability or client right that applicable law does not permit us to exclude or limit.
11.2 You are responsible for losses arising from transactions you authorise. If you breach these Terms, act fraudulently or provide unlawful instructions, you must compensate us for the reasonable losses, costs and third-party claims directly resulting from your conduct, to the extent permitted by applicable law. We are not required to compensate you for losses caused by your own breach or misconduct. Your obligation does not extend to losses to the extent caused by our fraud, wilful misconduct, negligence or breach of these Terms.
12. Complaints and disputes
12.1 Submit complaints through the Support Center. We will acknowledge and investigate them.
12.2 These Terms are governed by the laws of the Union of the Comoros. Disputes arising from these Terms are subject to the competent courts of the Union of the Comoros, without reducing any mandatory rights available in your place of residence.
13. Changes and closure
13.1 We may amend these Terms at any time for legal, regulatory, security, product or operational reasons. Unless applicable law requires advance notice or another procedure, an amendment takes effect when we publish it in the Support Center or on a later date specified in the published notice. We are not required to provide a minimum advance-notice period. Amendments do not retroactively change the terms of transactions already executed, unless applicable law permits or requires otherwise. Continued use after the effective date constitutes acceptance only where applicable law permits it. To the fullest extent permitted by applicable law, we may amend or replace these Terms at our discretion, and the version effective at the time of future Account activity will govern that activity.
13.2 You may request account closure after positions and obligations are settled. We may terminate these Terms and close your Account by giving you 15 days’ notice, or sooner for serious breach or legal necessity. Closure does not erase accrued rights, payments or record-keeping duties.
14. General
14.1 If a provision is unenforceable, the remaining provisions continue insofar as the agreement can still operate. A delay in enforcing a right does not waive it. Assignment by either party is subject to applicable law, required consent and advance notice where appropriate.
14.2 These Terms are provided in English only.

Effective date: 28 August 2026.